- Shipping & Returns
Shipping & Returns
We offer free shipping in the Contiguous United States on orders over $49. Customers that choose this free shipping option should be aware that their order will be sent as Media Mail via the United States Postal Service. Orders under $49 are eligible for a flat-rate shipping cost of $3.99. These will also be sent as Media Mail via the United States Postal Service.
We ship within the United States and to Puerto Rico. For information about shipping outside the US, please call 201-348-3899 or send an email to email@example.com.
Shipping estimates and the option to choose transit times are available at checkout. Shipping rates are based on weight, the criteria of the carriers we use. For all items, weight is rounded to the nearest pound.
You may view up-to-date shipping rates for our carriers at their websites.
We provide the following shipping options through USPS: Media Mail, Priority Mail, and Express Mail. We also provide a variety of shipping methods through FedEx.
Returns & Replacements
- Please fill out our contact form here if you have questions about returning an item.
If you ever receive a product from us that is damaged or defective, please send us an email at firstname.lastname@example.org. We will send you a reply with the instructions on how to make a return. We ask that no items be returned without first contacting us. No refunds will be given for items unless damaged or defective in shipping. Please contact us at email@example.com with any concerns regarding refunds. For information about cancelling an order, please contact us.
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